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Legal notice to the opposite party
19-Mar-2025 (In Consumer Court Law)
Is it mandatory to give legal notice or is it ok to file consumer case without sending legal notice
S.Gunasekar advocate Answer,
In India, it is generally advisable to send a legal notice before filing a consumer case, but it is not mandatory.
The Consumer Protection Act, 2019 encourages parties to resolve disputes amicably, and sending a legal notice gives the other party an opportunity to address the issue without going to court. However, if the consumer is unable to resolve the dispute through a legal notice or does not receive a satisfactory response, they can directly file a complaint with the Consumer Forum or the relevant Consumer Commission.
In short, while sending a legal notice is a common practice and can help in resolving the issue at an early stage, you are not legally required to do so before filing a consumer case.
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Adv. S Gunasekar
Chennai | 25+ Answers
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sending a legal notice before filing a consumer complaint is not mandatory but we should send legal notice for reference as a document that the notice to be replied or return , it's a highly recommended and practical step to allow the opposite party a chance to resolve the issue before resorting to legal action.
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