Legal action to be taken if courier company lost shipment
05-Jun-2023 (In Consumer Court Law)
You have remedy to file consumer complaint. The courier company is liable to pay damages whichever you suffered due to their mistake. Fix an appointment and come with all papers.
The courier company is certainly liable for loss bit at the same time you should be able to prove the contents of parcel. Retain the receipt payment receipt as well as acknowledgement receipt. File consumer complaint in competent court.
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Giriraj
Meri parcel courier company se gum ho gai hai to safed kripya uchit kaarvayi bataen kya karna chahie mujhe
Reply by LawRato
If a courier company has lost a shipment, legal action can be taken to seek recourse. The first step would be to contact the courier company and inform them about the lost shipment, providing any relevant documentation or proof of the shipment. It is advisable to keep records of all communication with the company. If the courier company fails to provide a satisfactory resolution, the next course of action could be filing a complaint with the consumer forum or approaching a civil court to seek compensation for the breach of contract for the lost shipment.
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