How to file a case against a online shopping site

I have purchased a product from flipkart which required to be installed by dealer within 72hrs. Today it is already 15 days over but no one has turn up to install the product at my home till now. I have call flipkart customer care several times but all i get is apology nothing else. How i can i teach them a lesson learnt?

Answers (2)

60 votes

It is a case of deficiency in service. you approach to consumer court with the help of some good lawyer. .

Googling your legal issue online?

The internet is not a lawyer and neither are you.
Talk to a real lawyer about your legal issue.

57 votes

First of all send them legal notice through an advocate warning them, if you not complete your work then I will take legal action against you.
Wait for some days if any reponse come it is ok if not then file complaint before consumer forum court

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