673+ Lawyers are online 
E-commerce website is not refunding the amount after product returned
11-May-2023 (In Consumer Court Law)
I purchased a product online six months ago. The product is not good so I returned it and asked for refund. But that e-commerce website is not neither refunded the money nor returned the product to me. Every time I call to the customer care, they said they will raise a query on priority basis and call me.i have called them many times. But nothing happen. What should I do. What are the action can be taken by me.
Hi,in general they refund the amount in your account of that particular site, if they have not refunded you can take a legal action by sending a legal notice to them for the recovery of the payment and indeficiency of services. For further assistance you may take advice from us.
Helpful?
29+
29+
Adv. Parveen Arya
Delhi | 25+ Answers
CONTACT NOW
Pl have written communication with them and get their response in writing so that you have a proof that they are not responding. If they do not redress your grievance, then file a consumer complaint in the nearest consumer forum
Helpful?
34+
34+
Adv. Arvind Kumar
Delhi | 25+ Answers
CONTACT NOW
Hi, you have suffered deficiency in service by the act of that and you may ask for the compensation on many grounds which you have suffered. However, it is advised that you meet in person to the advocate and decide the things to be done. Thanks
Helpful?
34+
34+
Adv. Ganesh Singh
Delhi | 500+ Answers
CONTACT NOW
Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
Connect with top Consumer Court lawyers for your specific legal issue
No Comments! Be the first one to comment.
- Cars24 is asking to return the car saying RC Transfer is not possible
- consumer forum can direct chit funds registrar to pay chit subscriber
- Complaint received from mca after dissolve company
- No warning mentioned about food sensitivity on the purchased product f
- Delay of Bike service from showroon service center
"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."
