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Delivery of faulty mobile phone from an online shopping website
13-Sep-2023 (In Consumer Court Law)
I brought a mobile phone on 13th of June from an online shopping website, after using it for 18 to 20 days it got switched off automatically so I went to the service centre. they found that the battery shield is missing,and they concluded that I have got a faulty product from the website. then directly I made contact with website by calls and emails but the replacement period was over until then so they told me to contact the phone company again,but when I made contact with the phone company to get service in warranty period they mentioned that as a part of mobile is missing it becomes a case of physical damadge so it cant be repaired under warrenty and as I got the mobile faulty from the website it is none of there concern about it and I should contact the said website.now as it is fault of the website I want to file case on them .as they are not resolving my issue from 2 & half months, and they also closed the complaint which was filed by me online on consumer forum.so now want guidance for sending notice.
Dear Queriest ?
With reference to the post, kindly file case against the said company before district consumer forum, also you can file case under IPC 420 against the said company on the ground of cheating. There is no need of send notice before filing comsumer case. You can directly approch the forum with the application amd necessary documents.
With reference to the post, kindly file case against the said company before district consumer forum, also you can file case under IPC 420 against the said company on the ground of cheating. There is no need of send notice before filing comsumer case. You can directly approch the forum with the application amd necessary documents.
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Adv. Pranav Abhyankar
Pune | 25+ Answers
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Yes I can do it and resolve ur problem only u send the bill as well as photography of article .It is totally consumer matter .and I am practising in that area so I suggest to immediately all query to be provided to me other wise limitation is over. So I suggest to u give the detail
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Adv. Sushil Kumar Tiwari
Mumbai | 25+ Answers
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Hello,
Firstly collect all the proof and prepare a legal notice and ask them to solve the query within 15 days otherwise appropriate legal actions will be taken against them. the second stage if they didn't solve the query within 15 days then you can directly approach the consumer forum and file your case.
Firstly collect all the proof and prepare a legal notice and ask them to solve the query within 15 days otherwise appropriate legal actions will be taken against them. the second stage if they didn't solve the query within 15 days then you can directly approach the consumer forum and file your case.
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Adv. Urvika Shah
Mumbai | 25+ Answers
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