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Dealer is not replacing battery in warranty period as per card


31-Aug-2023 (In Consumer Court Law)
I have purchased a battery and not replacing the battery in replacement warranty period.it is only 13 Month after date of sale and company have 19-24 months warranty.  What should I do?
Answers (4)

Answer #1
693 votes
First of all, read the terms and conditions of the warranty agreement. Next, see if the damage to the battery falls within the agreement. (The damage may be physical or parts). Only then can one give an opinion on this trouble of yours. Hope this helps. Regards
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Answer #2
531 votes
Hi, in the present circumstances you need to send a legal notice to the seller as well as to company for replacement of battery within specified period. If the battery is changed, then no problem. Else, you can file a case with consumer forum of your area,
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Advocate Ganesh Singh

Adv. Ganesh Singh

LawRato Delhi | 5+ Answers
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Answer #3
656 votes
You should move to consumers court if battery is in warranty period. Before that you can also send a legal notice for your remedy and if still by serving notice your problem remains same then file a consumer complaint.
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Advocate Puja Shrivastava

Adv. Puja Shrivastava

LawRatoDelhi | 100+ Answers
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Answer #4
787 votes
Please send a notice regarding the same to the shop owner mentioning the problem you are facing with the battery purchased from him, mention the bill no, date, warranty period validity and grant him 15 days to reply. if his reply does not come then file a complaint regarding the same to the concerned consumer court.
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Advocate Nihit Dalmia

Adv. Nihit Dalmia

LawRatoDelhi | 25+ Answers
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