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About newely bought Phone with battery draining issue


02-May-2025 (In Consumer Court Law)
Recently i have bought a mobile worth of 23000 on 28th of April, within 5 hours of bringing it to home i seen battery draining issue, i went to poorvika stores and they said me to consult service center of realme after and i approached also, after one day i went to service center, he is saying mobile is ok whether I don't know he checked or not, and when i asked for both Doa(dead on arrival), and Job sheet he is refusing to give doi, and job sheet
Answers (1)

Answer #1
901 votes
You can file a consumer case against the store and realme for delivery of malfunctioning product. Evidence would be battery drain test and usage metrics against the said problem. and Job sheets they will have to produce before the court so if court orders.
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