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mi 4 phone not repaired for over two months


11-Sep-2023 (In Consumer Court Law)
It is been over two months now and i haven't heard about my phone. i kept messaging the customer care. i get the same reply: i will get a call in 24-48 hours...which never happens. the repair center never picks up the call. how should i get my phone back. submitted on 8th july, 2016
Answers (2)

Answer #1
855 votes
Hi,
for the purpose of getting your phone back or for the purpose of repairing the phone, at first you send a notice/legal notice (either self/through your Advocate) describing the problems you faced/facing and if no satisfactory response you get from the company then you can file a complaint matter before the concerned district consumer forum describing all the negative aspects of the concerned mobile company or their service center. And if your documents/versions of your case, supports the complaint then you will get relief within few dates of hearing of the case before the concerned consumer forum.
Thanx for sharing your problems with me.
Answer #2
848 votes
Hi,

From your query it is not possible to know the complete facts of the case and in this situation it is difficult to clarify and advise you correctly. It is related to which company and which model of phone etc. You are suggested to provide the complete facts.
Thanks and regards

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

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