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How can i take legal action against a restaurant for unhygienic food.


05-Nov-2023 (In Consumer Court Law)
Hello, I want to know that I have swallowed a foreign substance while eating at a resturant, They have provided me with unhygenic food, It was a multinational chain of fast food and I'm really disappointed by their such behavior, Shall I file a demand notice first ? or Shall I file the legal case ? According to FSSAI their liability is of 5 lakh ruppee but i have traumatised by their act and negligence so what would you suggest. Secondly Will a notice sent by me in my personal capacity with my contact details and my college ID card xeroxed on such notice will constitute a proper action or not, As I am also doing law ?
Answers (3)

Answer #1
868 votes
Do you have copy of bill of yes then u can go online on website of national consumer forum and register your complaint on it and send the concerned restaurant copy of complaints if national consumer forum do not take action then legal notice can be served to them
Answer #2
578 votes
Hi,

From your query it is not possible to know the complete facts of the case and in this situation it is difficult to clarify and advise you correctly. You are suggested to provide the complete facts.
Thanks and regards
Answer #3
555 votes
Send them a legal notice for deficiency of services and claim damages. If they do not respond you have to file a consumer complaint with dr district consumer forum.
Notice on your letter head will suffice but I recommend you to send them a notice through a lawyer. There is no need to send your ID photocopy.

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