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Fraudulent transaction by someone from my account


31-Mar-2023 (In Banking / Finance Law)

Hiii Sir, i am having current account in HDFC Gurgaon Branch and i was issued a Debit card along with password for the transaction by the HDFC BANK.On 29/3/2016 at about in b/w 7:20am to 7:46am from Ghaziabad and Sahibabad someone Fraudulently used debit card and withdraw 80k from ATM booth Ghaziabad and Shahibabad as per bank records.It is most astonishing that debit card was in my possession even then also the fraudulent transaction was made from ATM booth, Ghaziabad, which is big fraud and cheating by someone may be from HDFC BANK. Kindly assist me

Answers (1)

Answer #1
829 votes
In a situation like this it is advised to first analyze the situtation before jumping guns. As the money is withdrawn through banking channel (ATM) it is easy to detect it. First you need to contact bank regarding the whereabouts of who and at what time money was withdrawn. Thereafter depending upon the result and reaction of the bank we can pursue matter with banking ombudsman or civil court.

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