Recovery of Items Purchased in Lucknow of INR 25k despite multiple cal

983 votes

This is a clear case of consumer fraud and unfair trade practice. You purchased goods worth ₹25,000 in good faith, returned two items (₹5,700) within a reasonable time, the shop even confirmed receiving them, but is now refusing both refund and replacement. In law, once the seller has received the goods back, they are bound under the Consumer Protection Act, 2019 to either issue a refund or provide replacement. Their refusal amounts to: Unfair Trade Practice (UTP) Deficiency in Service Cheating of the consumer Your legal options are strong: Send a Legal Notice to the shop (can be done by me entirely online from Lucknow itself). If they still do not comply, file a complaint in the Consumer Disputes Redressal Commission (District/State), where you can claim: Refund of ₹5,700 Interest for the delay Compensation for harassment and litigation cost If needed, a police complaint for cheating can also be pursued. I have the complete mechanism to get this addressed from home, fully online, and ensure you get not just your refund but also compensation for the mental agony caused. Adv. Vaibhav Sangam Mishra High Court, Uttar Pradesh Contact:

Advocate Vaibhav Sangam Mishra LawRato