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No refund given after denial of service
13-Mar-2025 (In Recovery Law)
I had booked an art session with a studio and paid for it in advance. They mentioned after booking that refund won't be given under any circumstances and that rescheduling can be done upto 14 days from booking date and should be done 12 hours prior to the session. I booked it on 15th and rescheduled to 29th of the same month (which is 14th day from booking date). They said due to personal reasons their studio will be closed on 29th. Shouldn't they be liable to give a full refund?
it's their duty to provide all they had agreed to prove to you on terms and you should have to go through the terms attached to the booking receipt or if any details agreement signed by both for the purpose mentioned is there, then that also should have gone through before filing any petition to recover the amount paid to the studio owner
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Adv. A.G. Syam Kumar
Trivandrum / Thiruvananthapuram | 400+ Answers
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