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Navi Wrong Transaction – What Should I Do?


03-Aug-2026 (In Recovery Law)
I accidentally made a transaction to the wrong account using the Navi app. I reached out to the Navi Help 08809-161-059 & Support team and shared the transaction ID and payment details. Has anyone else faced this issue? Were you able to recover the money or get the transaction resolved? Any suggestions would be greatly appreciated.
Answers (2)

Answer #1
941 votes
If you have already approached Navi, ask your bank to initiate a wrong-credit reversal request with the beneficiary bank. Keep the UTR/transaction ID and complaint reference safely. If the beneficiary refuses to return the amount, you may consider appropriate legal action for recovery.
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Advocate Guriqbal Singh Pantalia

Adv. Guriqbal Singh Pantalia

LawRato Delhi | 25+ Answers
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Answer #2
588 votes
you just need to sent a legal notice to Navi app as well as that person if you have the details because that is the serious issue. or We can definitely help you with this matter. First, you should raise a formal complaint with Navi and your bank, providing the transaction ID and payment proof. If the issue remains unresolved, we can review your documents and advise you on the appropriate legal remedies to help recover the amount. Please share the transaction details, the date of payment, and any response received from Navi or your bank so we can assess the next steps. Regards Himanshu Sharma Vigilant Legum Law Firm Dwarka, New Delhi
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Advocate Himanshu Sharma

Adv. Himanshu Sharma

LawRatoDelhi | 5+ Answers
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