LawRato

getting harassment call by recovery agency


16-Dec-2025 (In Recovery Law)
My credit card bills are overdue due to a medical emergency. My friends n relatives from phone contacts are receiving calls regarding the payments, and the callers are speaking rudely to them. They are harassing many person from my known with repeated calls and sharing all my personal details. I don't know anything about this recovery agency. How can I stop these calls? Pls suggest
Answers (3)

Answer #1
972 votes
Steps to stop the harassment: Write a complaint to the bank / card issuer (not the agent) stating that recovery agents are calling third parties, misbehaving and sharing your personal information. Ask for immediate withdrawal of the agency and all recovery to be done only in writing or at your registered number. Send a legal notice demanding them to stop unlawful recovery practices and to compensate for mental harassment. File complaint with RBI – CMS portal if the bank does not act within 7 days. Lodge a police complaint / cyber complaint for criminal intimidation, criminal breach of trust, defamation and violation of privacy, attaching call logs and recordings. Your friends / relatives can also lodge separate complaints stating they are being harassed without any legal liability.
Helpful? LawRato LawRato
Advocate Madhvi Chopra

Adv. Madhvi Chopra

LawRato Delhi | 50+ Answers
Chat with Advocate Madhvi Chopra Chat 
Answer #2
577 votes
You can always serve them a legal notice to either stop all these harassments or face legal action which will be at their own risk. And if you wish to go legal then you can anytime file a complaint in writing to the police station according to your jurisdiction.
Helpful? LawRato LawRato
Advocate Jitender Singh

Adv. Jitender Singh

LawRatoDelhi | 1000+ Answers
Chat with Advocate Jitender Singh Chat 
Answer #3
558 votes
Report this harassment to the bank's Nodal Officer and the RBI via the CMS portal immediately. Debt collectors cannot contact third parties or breach privacy under Fair Practice Code regulations. In extreme cases, file a police complaint for criminal intimidation and data theft.
Helpful? LawRato LawRato
Advocate Pankaj Bajaj

Adv. Pankaj Bajaj

LawRatoDelhi | 50+ Answers
Chat with Advocate Pankaj Bajaj Chat 

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Connect with top Recovery lawyers for your specific legal issue
Connect with a Lawyer
Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."

All Answers

Googling your legal issue online?

The internet is not a lawyer and neither are you.
Talk to a real lawyer about your legal issue.

LawRato