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Delay in Delivery. Missing item. Quality compromised.


24-May-2024 (In Recovery Law)
In March, I ordered five clothing items from an Instagram business, paying ₹8336 via Gpay, including an extra ₹160 that hasn't been refunded. Delivery was promised in 20-25 days but took over 2.5 months. One item is missing, and others are of poor quality and incorrect measurements. The business owner is unresponsive and unreachable by phone, communicating only via Instagram. I seek a full refund, compensation for the delay and poor service, and legal guidance on pursuing this.
Answers (1)

Answer #1
977 votes
For this you need to register complain under consumer court. But you need to produce documents that he is a seller and his delay in service. And if it any individual person then you can lodge police complain against the seller for doing forgery.
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