Health Insurance company did not refund
08-Mar-2023 (In Insurance Law)
Hold a Religare health insurance and got admitted for Appendicitis operation at one of their network hospitals, after a detailed call with their customer care centre regarding the process. Took a room with a fee of Rs.3000, since that's my limit. When I didn't get the entire bill amount reimbursed, was told that room fees should include a couple of more bill items which amount to Rs. 4000 and that the difference will let them divide the entire bill proportionately. Meaning if it's a Rs.4000 room, the entire bill be split as 75:25 and only 75% will be reimbursed. The bill clearly states Rs.3000
From what can be understood, if the terms of your policy state that only 75% of the amount will be reimbursed, then you will not be given a full refund of Rs. 3,000/- Feel free to get in touch with the LawRato team at 9599-000-555 for further assistance.
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