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Someone did unauthorized online shopping using atm card details


19-Jul-2023 (In Cyber Crime Law)
Respected sir/madam Yesterday 18/7/2018 someone purchased online using my atm card details . Ab me kaha pe complaint karu aur kis tarah se karu ? Aur age kya legal process hogi esake bare me bataye
Answers (3)

Answer #1
515 votes
Basic things:
1. Block the card
2. File complaint at cyber cell
3. Fill up dispute form in the bank.
More details are required to guide you further possession, amount, how the transaction has occured, etc. Seek legal counsel as soon as possible.
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Answer #2
986 votes
YOU HAVE TO LODGE A POLICE COMPLAINT AND ONLINE COMPLAINT TO CYBER CELL.

IMMEDIATELY CALL ON YOUR BANKS CONSUMER CARE NO AND BLOCK THE CARD IF NECESSARY RIGHT AWAY


POLICE WITH GIVE AN ACKNOWLEDGEMENT OF YOUR COMPLAINT WHICH WILL HELP U RECOVER IP ADDRESS OF PERSON WHO USED YOUR CARD.

COMPLAINT TO BANK SHOULD BE MADE WITHIN 24 HOURS FOR ADDITIONAL PREFERENCE.
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Answer #3
689 votes
How he purchased? when you come to know the transaction? have you complained in police station? Please provide these details. Then only I can give you the guidance. First file a complaint in bank and then in police.
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