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My phone was snatched but Lost complaint was filed by pressuring me.
21-May-2026 (In Criminal Law)
My phone was snatched in Mamura area of Noida. I wrote a formal complaint then and there but I had to follow up 6-7 times(days) and had to give 4 iterations of the complaint. Everytime they forced me to go ahead with a lost complaint as their system wasn't accepting it or that lost is the same as snatched they literally forced me to write lost instead of snatched. Then of course after more follow ups no action was taken.
It's been over an year now and it pinches me. Can I do anything now?
आपको अब ये कदम उठाने चाहिए:
सभी सबूत इकट्ठा करें:
पुरानी शिकायत की कॉपी
GD/DD नंबर या Lost Report
मोबाइल का IMEI नंबर
बिल/इनवॉइस/बॉक्स
पुलिस से हुई WhatsApp/SMS/Email बातचीत
जिन तारीखों पर आपने फॉलो-अप किया उनका रिकॉर्ड
उच्च अधिकारियों को लिखित शिकायत दें:
DCP/SSP नोएडा
पुलिस कमिश्नर ग्रिवांस सेल
UP Police Online Grievance Portal
शिकायत में साफ लिखें:
मोबाइल “छीना गया” था, “खोया” नहीं था
पुलिस ने दबाव डालकर शिकायत बदलवाई
सही FIR दर्ज नहीं की गई
बार-बार चक्कर लगाने के बावजूद कोई कार्रवाई नहीं हुई
मजिस्ट्रेट कोर्ट में आवेदन: आप BNSS की धारा 175(3) (पुरानी CrPC 156(3)) के तहत मजिस्ट्रेट के सामने आवेदन देकर FIR दर्ज कराने और जांच के आदेश की मांग कर सकते हैं।
Helpful?
Adv. Servesh Mishra
Adv. Servesh Mishra
Lucknow | 25+ Answers
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you can go to ps momura to get a complaint t
registration it has 3 to 4 minutes to follow up the complaint the system is not accepting
so the we were asked to write lost instead stop this taken for a year now
Helpful?
Adv. Spiti Sarkar
Adv. Spiti Sarkar
Greater Noida | 700+ Answers
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Yes, you can absolutely take legal action. Forcing you to register a 'Lost Report' instead of a Snatching FIR is a serious procedural lapse by the police. Even though a year has passed, you can still file a formal written complaint to the Senior Superintendent of Police (SSP), Noida, under Section 154(3) CrPC (Sec 173(3) BNSS). If no action is taken, you can approach the concerned Magistrate Court through an advocate under Section 156(3) CrPC (Sec 175(3) BNSS) to seek a direction for registration of an FIR. Additionally, ensure your phone's IMEI is blocked via the government's CEIR portal to prevent any misuse. Acting through a legal channel now will help fix the accountability of the local police station. Aage ki uchit kanuni karwahi aur sahi rasta tay karne ke liye, aap appointment lekar mere se proper legal consultation le sakte hain. Advocate Sudesh Kumar PG-MBA (London, United Kingdom), LLB and LLM
Helpful?
Adv. Sudesh Kumar
Adv. Sudesh Kumar
Agra | 50+ Answers
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You may still take legal action even after one year, especially if the police failed to register the correct offence of snatching/robbery and wrongly treated it as a “lost phone” complaint. Snatching is a cognizable offence and the police are duty bound to register an FIR under appropriate sections if force or theft was involved.
You may now:
Submit a written complaint to the DCP/SSP concerned along with copies of your earlier complaints and any acknowledgment/DDR/lost report.
File an application under Section 156(3) CrPC before the concerned Magistrate seeking directions to police for registration of FIR and proper investigation.
If you have IMEI number, purchase invoice, screenshots, location details or witnesses, attach them as supporting evidence.
You may also file an online grievance on the UP Police grievance portal regarding refusal to register proper FIR.
The Supreme Court in Lalita Kumari vs Government of Uttar Pradesh (2014) 2 SCC 1 held that registration of FIR is mandatory in cognizable offences. Mere delay does not take away your legal remedy if police inaction is established.
Helpful?
Adv. Rahul Kumar
Adv. Rahul Kumar
Baghpat | 5+ Answers
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As you mentioned, snatching has now been separately provisioned in the new law. Since it is a cognizable offense, the police cannot legally refuse to register an FIR. If, for any reason, the police are forced to file a missing person's complaint, you can meet with higher police officials, providing full details of the incident in writing, and demand an impartial investigation. If you are still dissatisfied with the actions of higher police officials for any reason, you can file an application in the Magistrate's Court under Section 175(3) of the BNSS. The Magistrate, at their discretion and depending on the gravity of the case, can order the police to immediately register an FIR and investigate, or can file the application as a complaint in the court and proceed further as per the rules.
Helpful?
Adv. Nadeem Ahmed
Adv. Nadeem Ahmed
Kanpur | 5+ Answers
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