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Samsung mobile is not replace by the company,


04-Apr-2023 (In Consumer Court Law)
Sir have purchase mobile from raputed marker place, its not proper work to i walk to the markert and ask wholeseller to replace the same but he could not listen for replacement, What option I have
Answers (3)

Answer #1
789 votes
Query perused. We are of the considered opinion that you should file a complaint under the consumer protection act against the manufacturer and the dealer. For further consultancy and legal services you may contact us.
Answer #2
521 votes
Hi, You shall send them a legal notice. If they do not respond, you shall file a consumer complaint before district forum in whose jurisdiction you or the market resides. Feel free to contact. Regards, Madhav Nanda, Advocate.
Answer #3
639 votes
You can approach the consumer forum and file a complaint against Samsung. However, the merit of the case will depend upon various factors such as which mobile phone purchased and from where, whether it is under warranty, whether you have the invoice, why do you want to replace, what was the replacement denied , etc.

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