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Problems in the new car from day 1 of the purchase what can I do
13-Jul-2023 (In Consumer Court Law)
I bought a new car last year in July, which started giving me problems from day1. On the very next day, it's wipers were worn out. The bluetooth did not connect to my iPhone. When all these problems were highlighted they told me it is the problem of my iPhone in spite of me submitting proofs that the BT does not connect with other phones. The car disc and brakes were worn off in 9 months. Finally after doing my first servicing. New problems related to seat jamming and engine over heating have come up. My car is now sitting with car service satation for more than one week.
Pls issue notice to the company and dealer requesting for replacement of the car for manufacturing defect. Pls preserve all the documents. If the company does not respond, you may file a consumer complaint for deficiency in service and unfair trade practices against the manufacturing Company and dealer.
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Adv. Unmesh Gopal Dindore
Pune | 100+ Answers
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Service is Not proper by the car caompany. You have remedy under consumer protection act.
You need to first send legal notice and then complaint if u r Not satisfied by their revert to ur Notice.
You need to first send legal notice and then complaint if u r Not satisfied by their revert to ur Notice.
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This is the case of deficiency of service given to the consumer by a car dealer and comes under Consumer protection Act. You need to issue notice thru an advocate and depending upon proof you have with you file a case in consumer forum asking relief like replacement of car or refund of amount (price paid with interest) and compensation for mental agony cause to you.
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Adv. Aniruddha Prabhatkumar Pawse
Thane | 100+ Answers
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need to issue notice to the dealer as well as manufacturer. Even then also the problem is not rectified then you can file consumer case. First is to issue the notice. In the notice it is necessary to include the problems faced by the client in the car
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Adv. Milind Achyut Kale
Thane | 100+ Answers
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