LawRato

Online shopping portal not refunding money for goods not delivered


15-Aug-2023 (In Consumer Court Law)
I ordered from online shopping site made a payment of 499/- by debit card But didn't receive the shipment, So I raised a request for a refund through email, They replied that it will be refunded to me in 10-12 working days But after a month now there are no refunds in my account. Please help so that I can take further action. Thanks
Answers (2)

Answer #1
728 votes
Dear Sir ,

With reference to the query raised by you , yes you can approched the consumer court i.e before district forum, as there is deficiency in the services provided by the seller. To file consumer case against the seller , you need to provide all the documents along with application in prescribed format.
Answer #2
911 votes
Hello
Red to your query
You have to send a legal notice through a lawyer including compensation and losses suffered else you also can approach consumer court against them and file civil as well as criminal case upon them

Thanks

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."