Legal actions for cancellation of order on an online site thrice.
02-Sep-2023 (In Consumer Court Law)
I have placed an order on an online site and paid money.But after 3-4 days seller cancels the order.When i contacted the customer care they told me the seller couldn't fulfill the order thats the reason for cancellation. Same thing happened to me thrice from the same seller for the same product. The site says that delivery is available for the address i provided.I can't find why they are not providing me the product.Can i take legal actions for this.
Dear aggrieved friend,
The service provider/seller published a false advertisement that the product which you demanded is available and can be delivered in your address. You are entitled for compensation for the agony caused to you as well as the paid money along with nominal interest rate. Definitely you can approach Consumer Forum after given one month Notice to the manufacturer of the product as well as the service provider/seller. Also note that if your compensation amount is less than Rs 20 Lakh you can file claim petition at your District Forum other wise 20 Lakhs to 1 Crore, you must file it in State Commission.
With Regards,
Adv RAJESH NEDUMPROM
The service provider/seller published a false advertisement that the product which you demanded is available and can be delivered in your address. You are entitled for compensation for the agony caused to you as well as the paid money along with nominal interest rate. Definitely you can approach Consumer Forum after given one month Notice to the manufacturer of the product as well as the service provider/seller. Also note that if your compensation amount is less than Rs 20 Lakh you can file claim petition at your District Forum other wise 20 Lakhs to 1 Crore, you must file it in State Commission.
With Regards,
Adv RAJESH NEDUMPROM
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