LawRato

Legal actions against amazon for not delivering the product on time


10-Nov-2023 (In Consumer Court Law)
I ordered a product from Amazon.in and waited for 7 days to get it delivered. The day before it was estimated to be delivered, I got a message saying I refused the delivery that's why it won't be delivered. On the previous order when I canceled an order they called me to confirm whether I really canceled or the courier canceled product itself. But this time, no call no message. I needed that product urgently, but they just crossed my patient. I want to know can some legal action be taken in this case?
Answers (3)

Answer #1
673 votes
You can take legal action against amazon under consumer protection act for deficiency of service and claim amount for mental agony and also for not delivering the product on time which has ordered it a fit case for Consumer court
Helpful? LawRato46+ LawRato
Advocate Abhishek Moreshwar Gokhale

Adv. Abhishek Moreshwar Gokhale

LawRato Mumbai | 50+ Answers
Chat with Advocate Abhishek Moreshwar Gokhale Chat 
Answer #2
892 votes
Yes you can file consumer case under deficiency in service. before that you make complaint to the customer care of the amazon through mail about this. And intimate them that you will take legal action if they won't entertain your compliant seriously.
Helpful? LawRato48+ LawRato
Answer #3
975 votes
As per your query You can file a Consumer Dispute before the appropriate Forum for deficiency in services provided by Amazon and further claim for compensation for mental and physical harassment by Amazon. Regards
Helpful? LawRato42+ LawRato
Advocate Neelkanth Goswami

Adv. Neelkanth Goswami

LawRatoThane | 400+ Answers
Chat with Advocate Neelkanth Goswami Chat 

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Connect with top Consumer Court lawyers for your specific legal issue
Connect with a Lawyer
Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."

All Answers

Googling your legal issue online?

The internet is not a lawyer and neither are you.
Talk to a real lawyer about your legal issue.

LawRato