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Legal action against mobile seller for selling refurbished mobile


29-May-2023 (In Consumer Court Law)
i bought a mobile phone from a shop in New Delhi I talked with him on whatsapp before buying a phone He told me that the phone i will buy will be box sealed pack and brand new with 1 year samsung india warranty I got there and bought a phone from his shop he opened seal in front of me as i was not able to notice that there was written not to be sold as new on the box And i bought the phone from him Later i got to know that the phone is refurbrished and it is out of warranty But he said that the phone will be brand new i contacted him again but is not ready to take phone back i have all the proofs and valid bill of his shop please help me to solve this problem
Answers (2)

Answer #1
906 votes
Hello

File a complaint in district consumer redressal forum against the shopkeeper for deficiency of service , cheating and fraud. No need to worry you will win the case. And first of all issue a legal notice to the owner
Answer #2
981 votes
We can file case against him in consumer court. We Will ask for full refund and damages and other expences . No need to worry consumer courts are always with consumer. There are thousands example like this.

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