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COMPANY DELAYING REPAIR OF ITEM UNDER WARRANTY


20-Oct-2023 (In Consumer Court Law)
DEAR SIR, I want to file a case in consumer forum on the purchase of LED TV. However my purchase is online and delivery is at kolkata but iam shortly transferred to guwahati. The philips service facility is at guwahati.
Answers (1)

Answer #1
523 votes
In case of any dispute where monetary claim is involved or warranty or guarantee of any movable goods is involved, any of the following Courts can have jurisdiction to redress your grievance a) Where the order was made b) where payment or delivery was made c) Where registered office or regional office of the company is situated c) where you reside etc. Since, you ordinarily reside in Kolkata and order was placed from Kolkata, Consumer court situated in Kolkata will have jurisdiction to resolve your dispute.

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