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What to do when unauthorised charges are charged for first water Bill


14-Jun-2023 (In Civil Law)
SUBJECT - New Connection Water Bill penalty and Unauthorized Penalty wrongly charged - New KNO 1369637327 I got massage as bill amount 22,518 on 14-Mar-18/-. Which is incorrect. It has been charged wrongly in my FIRST bill as I already submitted NOC and development Fee of land owner Mrs. Surji Devi. I moved at current address on Feb-17 and applied new connection later with all VALID documents. But till date I have not received any DEMAND NOTE for FIRST New connection, despite of, I received Bill pending of Rs. 22,518/- I already submitted application for amendment on 28 Mar-18. In same building RZ-F 1013/9, TRHEE Flat owners (Mr Anil, Mr Sher Singh, & Mr Ranjit) shifted at month of OCT-16 to May-17 consecutively, They got connections very easily without any extra p
Answers (2)

Answer #1
584 votes
If you have got bill for K No. which does not belong to you or if K No. belongs to you ,but the bill is sent to you for water not consumed by you ,then you can call customer care number of Djb office .of your area and make a complaint or visit the nearest Djb office and lodge complaint about your problem .one customer care number is of Djb is 1916 and if same is applicable to your area ,you can call them and tell your problem .Otherwise give complaint in writing and it will be resolved
Answer #2
507 votes
you can also file an application in the consumer court for the negligence and before that you can send a legal notice for the wrongful charges levied on you provided all your previous dues are clear till date.

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