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packers and movers company not taking responsibility for lost items
29-Aug-2023 (In Civil Law)
Hello, I had hired a packers & movers company for moving my household items from one city to another. They lost lots of my items during transport, when I contacted them they are not taking any responsibility to find those items. Recently they stop to pick up my call. Also they were demanded 1.5 times more money after loading the track and I paid them. The agreed value was Rs.17000 and They demanded at last time RS.26000 and I paid them. My shifting date was 25th February 2018 and I received my items (not in good condition) on 13th March 2018. Lost items value near about Rs. 8000. Please advise me what can I do legally?
You should send the company a legal notice asking for your money. If they do not give satisfactory reply, then you can file complaint in consumer forum. If the court deems fit, you will get compensation, litigation cost and your actual value which you paid them.
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Adv. Iqbal Kabir
Kolkata | 25+ Answers
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In my opinion if you have sufficient documental proof in this regard then at first serve a legal notice and then file consumer case before the Consumer Disputes Redressal Forum for deficiency of service .
And without detail discussion and document review proper consult is not possible
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Adv. Dhrubaraj Bhowmik
Kolkata | 200+ Answers
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