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Recording the call of Amazon customer care while logging complain


04-Dec-2023 (In Consumer Court Law)

Can i record d call which i make to Amazon customer care services while i m logging a complaint in delay in my refund of amount

Answers (1)

Answer #1
499 votes

Yes, call recording can be used as evidence in court. But there is a requirement by consumer court of send the company a legal notice through an advocate before lodging a complaint in the consumer court.

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