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Cheating by network service provider what can I do
26-Jun-2023 (In Consumer Court Law)
Sir, I got a msg "Rs.147= 1GB 3G, 28 Days. Vodafone best offers on *121*20#.Hurry!!" from vodafone no VA-611117 on 24/6/16 3.25pm. I recharged with 147 on the same day at 6.00 pm. But i got validity of 21 days only. I complined to the customer care. They said the problem will be resolved in one day. But there is no reply from them. I again called custmor care.. they said 'no sir, its only for 21 days. Please ignore the msg.' How can we ignore the msg from the company. Isn't it a cheating? I want to compline consumer forum. Please give me suggetion regarding this. Thanking you sir.
Serve a legal notice tothe Vodafone to provide Internet on your number for 28 days and also demand cost of the lehal notice.if they do sothen it is ok if not then file a case in the consumer court.you will get sufficient compensation.
Helpful?
20+
20+
Adv. Dr.Nirmal Chopra
Delhi | 25+ Answers
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You are advise to file three complaints ; 1. Police complaint for cheating and criminal breach of trust 2. Telecom regulatory authorities 3. Consumer forum for deficiency in services and unfair trade practices and also you can file a writ petition also made a party trai
Helpful?
21+
21+
Adv. Harsh Kumar Gautam
Delhi | 100+ Answers
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Hi,
From your query it is not possible to know the complete facts of the case and in this situation it is difficult to clarify and advise you correctly. You are suggested to provide the complete facts.
Thanks and regards
From your query it is not possible to know the complete facts of the case and in this situation it is difficult to clarify and advise you correctly. You are suggested to provide the complete facts.
Thanks and regards
Helpful?
10+
10+
Adv. Ganesh Singh
Delhi | 500+ Answers
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Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
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