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Travel company is not issuing full refund


07-Oct-2023 (In Recovery Law)
We had booked for one tour Package on 7/10/2023. But due to some personal issues we immediately asked the travel agency to cancel the booking on same day within 2 hours. When we approached them they are saying the booking amount is not refundable in any condition as the booking went for further processing in company. They have also not issued invoice immediately. It was only when I mentioned to them about invoice is not issued they issued it after 2-3 hours. How should I approach this?
Answers (1)

Answer #1
653 votes
Check for the terms and conditions of the travel company regarding their refund policy. Approach the Consumer Court for appropriate action and remedy against the travel company. You can approach the Consumer Court personally we well, if you do not wish to go through an advocate to represent your case. The court will take necessary action against the travel company and provide you relief. For further assistance, you can approach me.
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Advocate Rahul Mishra

Adv. Rahul Mishra

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Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

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