LawRato

Refund not received after timely cancellation


14-Aug-2025 (In Recovery Law)
I booked accommodation online and cancelled it within the free cancellation period. It has been over a month since cancellation but I have not received my refund despite repeated follow-ups with the service provider. What legal action can I take to recover my money, and can I also claim compensation for the delay and harassment?
Answers (2)

Answer #1
859 votes
You can take legal action for breach of contract, deficiency in service, and unfair trade practice to recover your refund along with compensation for harassment and delay. The matter can be pursued through a legal notice and, if needed, a consumer forum complaint to secure both the refund and damages.
Helpful? LawRato LawRato
Answer #2
761 votes
I'm sorry to hear about the frustrating situation you're dealing with. If you’ve cancelled the accommodation within the free cancellation period and have followed up multiple times without getting a refund, there are a few legal avenues you can pursue: Legal Action Send a Formal Demand Letter: If other methods have failed, sending a formal demand letter may be effective. This letter should outline: Your booking details The cancellation and refund request The service provider’s failure to refund A deadline for payment (typically 7-14 days) A statement that legal action will be pursued if payment is not received Compensation for Delay and Harassment Seek Damages: While you may have the right to a refund, claiming compensation for delay or harassment is more complex. Compensation may be possible if you can demonstrate that the delay caused you financial loss, emotional distress, or other consequences. However, such claims are often harder to prove. Disclaimer: This information is for educational purposes only and does not constitute legal advice. The specific laws and procedures may vary depending on your location and jurisdiction. Contact to any Advocate Or us.
Helpful? LawRato LawRato

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."