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Refund issue from PW app for course change to a lower value course


10-Apr-2023 (In Recovery Law)
I have purchased a course from PW app of amount 5849 Rs. Later I requested them to change my course to some other course of low value (Rs. 1999) or to a course of equal value (Rs. 5849) by mailing to their support team specifically mentioning about refund of balance amount, if any.In the night, I received a mail where the said that they changed the course without mentioning about any refund. A minute later, they again mailed saying that no further course change is allowed as one course change has already been done. This is their well calculated move of digesting my balance amount of Rs. 3849. I need legal help to get my money back along with a compensation for harassment. Its more than 7 days and I have not received any response from them.
Answers (2)

Answer #1
619 votes
If they are not listening to you then you can serve them a legal notice and in that notice you can write either refund my money back along with compensation or face legal action. And if want to go legal then you can forward a written complaint to the police station of your area. For more legal assistance I am just a call away.
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Advocate Jitender Singh

Adv. Jitender Singh

LawRato Delhi | 1000+ Answers
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Answer #2
638 votes
You can file a notice for recovery of money and harassment and then when their is no rply came for client then you can a file a case of criminal breach of trust or harassment and recovery of Money under section 354A , section 406 , order 37 of ipc
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Advocate Akansha Jain

Adv. Akansha Jain

LawRatoDelhi | 25+ Answers
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