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Refund failed for a cancelled item on Myntra, over 30 days now.


26-Aug-2025 (In Recovery Law)
Hi, I cancelled an item on Myntra's site. It's been more than a month now. They confirmed it has been refunded with the reference number when I got it checked with my bank they couldn't find anything on my account. The refund never reached my account. Myntra is lying to bank, when they raised a chargeback. And they're closing my case with wrong statement everytime that refund is issued. Already raised consumer grievance but no solution, PLEASE HELP.
Answers (3)

Answer #1
580 votes
First of all rather than going legally you should serve him/her a legal notice and in that notice you can write that either pay my money or face legal action which will be at your own risk. After that if he/she fails to give you a satisfactory reply then you can anytime file a recovery suit in the court to claim your money back along with compensations.
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Advocate Jitender Singh

Adv. Jitender Singh

LawRato Delhi | 1000+ Answers
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Answer #2
769 votes
we can help you out with consumer forum as we can raise an urgent application for the concern that you are having. And can move forward with your issue . Also, help me out with the amount and the product that you had purchased with Myntra along with the entire information of date of purchase. The invoice also, the information that Myntra has provided you that they have given you a reference number.
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Advocate Deepti Dogra

Adv. Deepti Dogra

LawRatoDelhi | 50+ Answers
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Answer #3
939 votes
Hi there, in this case you must file a consumer case in CONSUMER COURT but before that I will need to verify the refund status with bank and myntra. If that's verified then you can proceed to file the case directly. It's advisable to contact me and provide more details to assist you better.
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Advocate Ishan Parashar

Adv. Ishan Parashar

LawRatoDelhi | 200+ Answers
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