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Not geeting refund from qnet since 90 days after applying refund


29-Dec-2025 (In Recovery Law)
i got scammed by friend. he scammed me by saying direct selling and etc and made me buy products from qnet without revealing details and i realised this and applied for refund in 4 days. refund period is for 30 days. i should get refund in 45 days but itys been more than 90 days and still i didnt recieve any refund if i call customer care they are saying its in last step with financial team and some additional verificatiuon is left. they are repeating this from 2 months. what should i do now.
Answers (1)

Answer #1
722 votes
You are a victim of misrepresentation and unfair trade practice. Inducing you to purchase QNET products without disclosing material facts and then withholding refund beyond the promised timeline is illegal. What you should do now (step-wise): Issue a Legal Notice to QNET and the concerned distributor demanding immediate refund with interest within 7–15 days. Non-refund after the stated period strengthens liability. File a Consumer Complaint before the appropriate Consumer Commission seeking refund, interest, and compensation for harassment. Delay beyond 90 days is a clear deficiency of service. Criminal Complaint (if facts support): Against the friend/distributor for cheating and criminal breach of trust if inducement and concealment are provable. Preserve Evidence: Payment proofs, invoices, refund request acknowledgment, call logs/emails, and representations made at the time of sale. Bottom line: Stop relying on customer-care assurances. Initiate legal notice and consumer proceedings immediately—these remedies are effective and time-bound for refund and compensation.
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