LawRato

Harassment by Bank Credit Card Collection Department Or by Th


22-Jul-2023 (In Recovery Law)
I aware of all my problems through mail and also asked BANK a time of 3 months time for repayment of my credit card bill And I also put request for settlement through their mobile application and also request to convert my bill into Easy Monthly EMI but People from bank's credit card control department are abusing me on phone.
Answers (2)

Answer #1
667 votes
It's advisable for you to first of all rather than going legally you should serve them a legal notice and in that notice you can write either stop all these harassment or face legal action which will be at your own risk. After that if they fail to give you a satisfactory reply then you can anytime send a complaint regarding your grievances in writing to the police station according to your jurisdiction. For more legal assistance I am just a call away.
Helpful? LawRato LawRato
Answer #2
879 votes
Borrowers who face harassment or intimidation by loan recovery agents can file a complaint with the relevant Consumer Dispute Redressal Commission seeking compensation for any damages suffered due to unfair practices. If the loan recovery agents' actions amount to defamation, intentional infliction of emotional distress, or other civil offenses, the borrower may file a civil suit against the agents and the lending institution for compensation and damages. In severe cases of threats and physical intimidation, the borrower can file a criminal complaint with the police against the loan recovery agents for offenses such as criminal intimidation, assault, or extortion. The borrower can also send a legal notice to the lending institution and the recovery agents, informing them about the unlawful behavior and demanding that they cease their intimidating actions immediately.
Helpful? LawRato LawRato

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."