How to register a cyber crime complaint

  • The definition of cyber crime is pretty hard to come up with in today's age, where internet is spreading like wildfire and snowballing into a huge avalanche. But the basic definition of a cyber crime is any illegal activity that uses a computer as its primary means of commission. The rate of cyber crime in India is also on the rise but the figures might alarm you more. As per the study findings, during 2011, 2012, 2013 and 2014 years, a total number of cyber crimes registered were 13,301, 22,060 71,780 and 62,189 (till May). Currently, the cyber crimes in India is nearly around 1,49,254 and may likely to cross the 3,00,000 by 2015 growing at compounded annual growth rate (CAGR) of about 107 per cent. As per the findings, every month nearly 12,456 cases registered in India. 

    To tackle the issue of cybercrimes, CIDs (Criminal Investigation Departments) of various cities opened up Cyber Crime Cells in different cities. The Information Technology Act of India states clearly that when a cybercrime has been committed, it has a global jurisdiction. and hence a complaint can be filed at any cyber cell.

    Let us have a look at the steps one has to follow to file a cyber crime complaint.

    STEP 1: Keep in mind that you will have to provide name, mailing address & telephone number along with an application letter addressing the head of a cyber crime investigation cell when you go to file a complaint.

    STEP 2: As with almost all police cases, the complainant will have to provide the following papers and documents at the time of filing the complaint. The valid documents are:

    In case of hacking of servers:
    1) Server Logs
    2) A copy of  the defaced web page in soft copy as well as hard copy format, if victim’s website is defaced If data are compromised on  the victim’s server or computer or any other network equipment, soft copy of original data and soft copy of compromised data.
    3) Access control mechanism details i.e.- Who had the access to the computer or email of the victim?
    4) List of suspects if the victim is having any suspicion on anyone.
    5) All relevant information leading to the answers to following questions.

    • What is compromised?
    • Who might have compromised the system?
    • When was the system compromised?
    • Why might have been the system compromised)
    • Where is the impact of  the attack-identifying the target system from the network?
    • How many systems have been compromised by the attack)

    In case of e-mail abuse, vulgar e-mail, etc. the following information should be provided:
    1) The extended headers of offending e-mail and
    2) The offending e-mail from


    CID HQ,Dy.SP.
    Assam Police
    contact Details
    Ph: +91-361-252-618
    E-mail: ssp_cod@assampolice.com

    Asst. Commr. of Police,
    Cyber Crimes Cell,
    Vepery, Chennai 7
    Contact Details: 04423452348
    E-mail id: cybercrimechn@yahoo.com

    For Rest of Tamil Nadu
    Address: A-Wing, III rd Floor,
    Rajaji Bhawan, Besant Nagar,
    ph: 044-24461959
    E-mail id: hobeochn@cbi.gov.in

    (for whole of the Karnataka)
    Address: Cyber Crime Police Station
    C.O.D Headquarters,
    Carlton House,
    # 1, Palace Road,
    Bangalore – 560 001
    Contact Details:
    +91-80-2220 1026
    +91-80-2294 3050
    +91-80-2238 7611 (FAX)
    Email-id: ccps@blr.vsnl.net.inccps@kar.nic.in

    Address: Cyber Crime Police Station
    Crime Investigation Department,
    3rd Floor, D.G.P. office
    Hyderabad – 500004
    Contact Details:
    +91-40-2324 0663
    +91-40-2785 2274
    +91-40-2785 2040
    +91-40-2329 7474 (Fax)
    Web site:http://www.cidap.gov.in/cybercrimes.aspx
    E-mail id: cidap@cidap.gov.ininfo@cidap.gov.in

    CBI Cyber Crime Cell:
    Superintendent of Police,
    Cyber Crime Investigation Cell
    Central Bureau of Investigation,
    5th Floor, Block No.3,
    CGO Complex,
    Lodhi Road,
    New Delhi – 3
    Contact Details:
    +91-11-4362203, 011-26851998
    011-26515229, +91-11-4392424
    Web site: http://cbi.nic.in/

    Asst. Commissioner of Police,
    Cyber Crime Cell,
    EOW, Crime Branch,
    2nd Floor,
    Police Training School,
    Malaviya Nagar,
    New Delhi-110 017
    E-Mail: cbiccic@bol.net.in,dcp-eow-dl@nic.in

    3rd Floor, Police Commissioner Office
    Near Court Naka,
    Thane West,
    Thane 400601.
    Contact Details: +91-22-25424444
    Web site: www.thanepolice.org
    E-Mail: police@thanepolice.org

    DIG, CID, Crime and Railways
    Fifth Floor
    Police Bhavan
    Sector 18, Gandhinagar 382 018
    Contact Details:
    +91-79-2325 4384
    +91-79-2325 0798
    +91-79-2325 3917 (Fax)

    Deputy Commissioner of Police(Crime)
    Office of the Commissioner Office,
    2, Sadhu Vaswani Road,
    Camp,Pune 411001
    Contact Details:
    +91-20-2616 5396
    +91-20-2612 8105 (Fax)
    Website: www.punepolice.gov.in
    E-Mail: crimecomp.pune@nic.in

    DIG, CID, Crime and Railways
    Fifth Floor
    Police Bhavan
    Sector 18, Gandhinagar 382 018
    Contact Details:
    +91-79-2325 4384
    +91-79-2325 0798
    +91-79-2325 3917 (Fax)

    IG-CID,Organized Crime
    Rajarani Building,Doranda Ranchi,
    Ph: +91-651-2400 737/ 738
    E-mail: a.gupta@jharkhandpolice.gov.in

    Address: Cyber Crime Investigation Cell
    Office of Commissioner of
    Police office,Annex -3 Building,
    1st floor, Near Crawford Market,
    Contact Details:
    Web site: http://www.cybercellmumbai.com
    E-mail id: officer@cybercellmumbai.com

    Cyber Crime and Technical Investigation Cell,
    Joint Commisioner of Police
    Old S.P.Office complex,Civil Lines
    E-mail: jtcp.ggn@hry.nic.in

    Himachal Pradesh
    CID Office ,
    Himachal Pradesh
    Contact Details 
    Ph: +91-94180 39449

    Hitech Cell
    Police Head Quarters
    Contact Details
    Ph: +91-471 272 1547
    +91-471 272 2768
    E-mail: hitechcell@keralapolice.gov.in

    SCRB,Superintendent of Police
    Ph: +91 98630 64997
    E-mail: scrb-meg@nic.in

    Cyber Crime Police Station,
    CID, Crime Branch, Odisha, Cuttack-753001
    Ph. No.0671-2305485
    E-mail ID:- sp1cidcb.orpol@nic.in

    Cyber Crime Investigation Unit
    Dy.S.P.Kotwali Police Station, Patna
    Ph: +91 94318 18398
    E-mail: cciu-bih@nic.in

    Cyber Crime Police Station
    DSP Cyber Crime,
    S.A.S Nagar,Patiala,
    Ph: +91 172 2748 100

    West Bengal
    CID, Cyber Crime
    West Bengal
    Ph: +9133 24506163

    Uttar Pradesh
    Cyber Complaints Redressal Cell,
    Nodal Officer Cyber cell Agra,
    Agra Range 7,Kutchery Road,
    Uttar Pradesh
    e-mail: info@cybercellagra.com

    Special Task Force Office
    Sub Inspector of Police, Dehradoon
    Ph: +91 135 2640982
    +91 94123 70272


    These guides are not legal advice, nor a substitute for a lawyer

    These articles are provided freely as general guides. While we do our best to make sure these guides are helpful, we do not give any guarantee that they are accurate or appropriate to your situation, or take any responsibility for any loss their use might cause you. Do not rely on information provided here without seeking experienced legal advice first. If in doubt, please always consult a lawyer.

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