How to cancel jio fiber connection

993 votes

Jio Fiber Connection Cancel Karne ke liye 1. MyJio App se Request Dalo (Sabse Tez Tarika) MyJio App kholo Fiber section par jao Settings / Help par click karo Service Request → Disconnect / Cancellation choose karo Reason likho → Submit 2. Customer Care ko Call Karo Jio Fiber helpline number par call kare or Bolna hai “Mujhe apna Jio Fiber permanent disconnect karwana hai, please service request raise kar dijiye.”

Advocate Deependra Meena LawRato

848 votes

You can send a legal notice through advocate, to the jio company for disconnection of jio Fiber. But it’s necessary to file a complaint against the jio company, Eske baad bhi agar koi solution nahi niklata hai to aap consumer court me jio ke against complain kar sakte hai .

Advocate Hemraj Bairwa LawRato

703 votes

This advisory note is issued to guide the subscriber regarding the lawful procedure for cancellation of a JioFiber connection in accordance with the customer agreement and applicable telecom regulations. The subscriber must initiate a formal disconnection request through authorized channels such as the MyJio mobile application, Jio customer care, or by visiting the nearest Jio service center. Upon such request, the service provider will verify the subscriber’s registered mobile number, address, and identity details. All outstanding dues, including usage charges or rental amounts, if any, must be cleared prior to processing the cancellation request. Non-payment of dues may delay or prevent disconnection. The subscriber is required to return all company-owned equipment provided at the time of installation, including the router, set-top box (if applicable), and power accessories, in proper condition. Jio generally arranges a technician visit for collection and inspection of such equipment. Failure to return the equipment or damage thereto may result in recovery charges. Any refundable security deposit shall be processed only after successful return and verification of the equipment, subject to applicable deductions as per the terms of service. Upon completion of all formalities, the service provider will issue a confirmation of permanent disconnection through SMS or email. The subscriber is advised to retain all acknowledgments, reference numbers, and receipts for future record or dispute resolution. This note is issued for general legal guidance only.

Advocate Saurabh Rajpurohit LawRato