quesResponsibility on employer for misconduct of employees

If an employer X employs Y to perform duties on his behalf that involve customer interaction, then will X be responsible for any mischief done by Y while on duty. For e.g. if Y misbehaves with cutomers of X or causes mental or financial damage to the customer then how much liability comes on X ? This is assuming the case where Y was properly trained by X and also instructed on his limits while interacting with the customers.

  • ans

    Initially we would like to review the contract of employment.

    But in general,

    Under the Indian Contract Act,

    the principal is liable for the act of the agent done in course of his duty. 

    Both the agent and principal are liable jointly and severally for the misconduct by the agent in course of his duty.


  • Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at LawRato.com and has been responded by one of the Corporate Lawyers at LawRato.com to address the specific facts and details. You may post your specific query based on your facts and details to get a response from one of the Lawyers at LawRato.com or book a Detailed Consultation with a Lawyer of your choice to address your query in detail.
  • Related Articles

Consult best Corporate lawyers in India

Similar questions

SARFESI act. Is it applicable to state level corporations or not?
My wife as legal heir of her deceased father wants to give legal notice under…
Hi, can you please help me to know that can employees get the benefit of…
Can i record the conversations of my meetings ( Face 2 face meetings ) to…

Corporate Lawyers in India

Advocate Ayantika Mondal

 Experience: 8 years

Dr. Sudhir Ravindran

 Experience: 18 years

Advocate Sunil Dalal

  New Friends Colony
 Experience: 20 years

Advocate Ujwal Phasate

  Kukde Lay Out
 Experience: 8 years

View all >>

Quick Consult

Get 15 Minutes of Expert Legal Advice on Phone right now

Ask a Free Question

Post a Question online and get free advice from multiple lawyers by email

Find a Lawyer

Easily find and book private consults with top lawyers in India

Get Fee Estimate

Receive multiple quotations for your legal requirement instantly