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How Can I Complaint Against NBFC Company to Which Authority?


25-Feb-2026 (In Corporate Law)
On 22 January 2026, मैने meesho pay later activate किया था और मुझे snapmint financial service private limited company की तरफ से मुझे 800 रूपये की credit limit दी गई थी shopping के लिए। मगर मैने उस लिमिट को use नहीं किया है। और मुझे pay later बंद करवाना है। मैने snapmint वालों से संपर्क किया वो बोले कि मुझे पहले order लगाना पड़ेगा तभी वो मेरा pay later बंद करेंगे। Please मुझे बताएं मै क्या करूं?? मै किसको कंप्लेंट करूं?? मेरा प्राइवेसी खतरे में है। और इनका हेल्पलाइन नंबर भी काम नहीं कर था है। मैने उनसे ईमेल के जरिए संपर्क किया। रिप्लाई इनका कभी कभी आता है email पर। Please help..
Answers (1)

Answer #1
569 votes
If you have not used the Pay Later facility, the company cannot compel you to place an order to deactivate the service. You may send a written request through email asking them to close the account and keep proof of communication. If they still fail to deactivate it, you may file a complaint before the Consumer Commission for deficiency in service and unfair practice. You can also raise a grievance through the RBI/online consumer grievance portal against the financial service provider.
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