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Subscription issue in online learning platform


10-Jul-2023 (In Consumer Court Law)
There is an online learning platform named Unacademy (https://unacademy.com/). The educator of this learning platform told that the classes for a particular course will start from July 3rd 2020 and that the classes will be taught in English. So, I subscribed for that online course worth Rs 18,000. But after joining, i came to know that some 30 lessons of the course were already taken. Moreover, all these courses were taught in Hindi (which i don'y know). I contacted the customer support of Unacademy but i have not got any solution. Can i file a case against them in Consumer Court in context of "False Promise" ?
Answers (2)

Answer #1
595 votes
Dear client, Greetings to you, you can file suit against them. initially you can send a legal notice to him. Any further legal help contact me. Any legal Assistance you can contact me anytime. Regards Ferosha Advocate.
Answer #2
628 votes
yes, you can. but before that you have to read the terms and conditions you have already accepted once you logged in. If the terms and conditions are not specifically mentioned then it is very easy for you to demand compensation for loss and mental agony.

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