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Order cancelled by Amazon.in due to their fault


14-Apr-2023 (In Consumer Court Law)
I had placed an order on amazon.in for a product which had an offer price of ₹-2/- , however I got a call from Amazon stating that my order will be auto cancelled since it was a glitch on the website. Kindly let me know if they can cancel an order in such grounds , as i have already made a payment for the order and order details with dispatched summery
Answers (2)

Answer #1
569 votes
Prices listed against products in shops or websites are just an invitation to prospective customers to make an offer. If there has been a genuine mistake on part of either buyer or seller there is no contract.

Answer #2
759 votes
If your payment has been accepted and order summary despatched to you then you can sue Amazon in a Consumer Court for negligence and deficiency in services plus mental agony cause to you for misleading you into doing business with Amazon

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