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Misleading confirmation by booking platform causing extra payment
31-Jan-2026 (In Consumer Court Law)
I booked amusement park tickets through an online booking platform and later requested a date change. Multiple customer support executives clearly confirmed that no extra payment would be required at the venue if the app price remained the same. Based on this assurance, I did not sell the tickets. Later, the platform changed its statement and asked me to pay an extra ₹700. I have chat screenshots and call recordings as proof. What legal help do I have under consumer law for misleading service&fi
You can send notice for Deficiency in Service and Misleading statements by the Park and for Mental agony before concerned District Forum depending on your place or Park location.
Advice you to approach any legal counsel for understaning your case and file accordingly
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Adv. MD Raheem
Secunderabad | 25+ Answers
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