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Zype Loan App Recovery Harrassment


26-Mar-2025 (In Banking / Finance Law)
Hi Mam, Good Morning My name is Kavya and I am from Bangalore. I had taken a loan from Zype App, I was able to pay till last July 2024, due to financial issues and job loss in Dec 2023 I was unable to pay the due to them, last month I got job and I am willing to pay from next month, the recovery agents of Zype app are calling randomly and continuously to my contact and threatening them that they will block their account and can't do financial transaction also, zype app recovery agents are sending my photo to my contacts, my name is getting damaged in my family and known circle, now since yesterday they startied calling my colleagues personal number in my current company where I don't have my colleagues personal number. Kindly help me to resolve this Thanks in Advance
Answers (1)

Answer #1
630 votes
Dear Kavya, Based on your situation, the actions of Zype App’s recovery agents—such as sharing your photo, calling your contacts, and making threats—are illegal and violate RBI guidelines on loan recovery. Here’s what you can do: Immediate Steps: 1. Document Everything:
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