What are the legal requirements to startup food delivery business


As we are starting a startup in food delivery, we are not manufacturers of food but only outsourcing the food from others, what legal should we keep in mind for this, we will also have a website and android application.

Answers (3)


315 votes

Happy to help you in this regard. I believe this is based on swiggy model? You will be required to have a strong terms of service and privacy policy. In addition to this whether the logistics will be in-house or outsourced? Agreement with payment gateway providers. Happy to discuss this further.


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163 votes

Dear Querist

You need to keep in mind to understand whether you are a marketplace or a aggregator model. Most of the start-up in this sphere act as a marketplace. Also, you need to get T&C, Privacy policy, employee agreements, trademark, software development agreement, vendor agreement to be drafted. My personal advice would be if you have a co-founder who is developing this then not an issue if not, do get a software agreement in place as it is the main foundation of your start-up and it is essential to get all the rights, codes and keys related to the software you are getting.

We work with many start-ups and can help in all these sphere. Let us know if you want to know about taxation, document drafting, software model, marketplace model, trademark information and other things in detail.

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177 votes

All Food Business Operators need to be either registered or licensed under the Food Safety and Standards Act, 2006. You will have to check whether you qualify as a 'Food Business Operator' under the Act and thereafter take appropriate registration or license as applicable. As you have a website and a mobile application to provide such service, you will also need to provide for a 'Terms of Use' and Privacy Policy which covers the use of the website and the App with respect to the end users i.e. Customers and with your vendors i.e the persons who are manufacturing/preparing the food, you would need a legally binding vendor agreement to provide for the commercial terms of your arrangement such as scope, payment, duration, responsibilities, bearing of liability, termination, dispute resolution etc.

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