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CYBER CRIME FAQS


Cyber Crime Faqs

Internet connected activities are unprotected crimes unlike common physical crimes which can lead to exploitation. The responsibility falls on you to protect yourself and your families through safe online practices. Here are some frequently asked questions people have in their minds when they have been victims of cyber crimes.

What Constitutes Cyber Crime?


  • What is Spam?
    Spam means unrequested emails that you receive through commercial advertisers. These mails if responded to can sometimes lead to hackers having access to your computer/phone and your personal and confidential information stored in the device could be at risk.


  • How can I protect my banking information?
    You can protect your banking information by taking the following preventive measures:
    • Do not write down login and password information.
    • Never provide your login information to anyone.
    • Change your password at least once each quarter.
    • Check your financial statements regularly, and report all suspicious activities.


  • How can I save myself from becoming a victim of fraud?
    Keep the following in mind to save yourself from fraud:
    •  Be suspicious of any email, website, or person asking for financial information or passwords.
    •  Don’t click on suspect links or open email attachments.
    •  Regularly change passwords.
    •  Review financial statements.
    •  Install updates offered by your operating system and software providers.
    •  Update antivirus regularly.


Kinds of Cyber Crime


  • Is clicking and uploading nude pictures a cyber-crime?
    Yes, it would amount to cyber crime. It is termed as "voyeurism" under section 345C of Indian Penal Code,1860 and is punishable with imprisonment of 3 to 7 years.


  • Is it possible for hackers to access my computer’s webcam?
    Yes, they can. Each time you click away an update prompt, vulnerabilities in the apps you use expose your system to cyber attacks. Cyber criminals take advantage of these, make you navigate to fake websites, download malicious PDF documents or click on infected web banners on legitimate website.


  • What kind of passwords are more secure to protect my computer from hackers?
    Complex, long passwords are better, but they’re only useful in certain conditions. Howerver, complex passwords are not enough to keep your profile protected. You need to:
    • Manage passwords safely by using a password manager.
    • Turn on 2-step authentication wherever it’s available.
    • Make sure the sensitive websites you visit (online banking, online shopping, etc.) use an encrypted connection.
    • Keep your browser and software updated.


  • What can I do if I am a victim of online shopping fraud?
    Gather all information you saved or printed when you were ordering and call the store’s customer service department. Try to straighten things out directly. If the store refuses to consider your complaints, or temporizes, or doesn’t answer the phone, you better talk to your credit card company or best file a complaint at the cyber cell.


Filing a Cyber Crime Complaint


  • Where can I file a cyber crime complaint?
    The IT Act of India states that, when a cyber crime has been committed it shall have global jurisdiction. Hence, a complaint can be filed at any cyber cell situated in your city or elsewhere. It is advisable to always approach a cyber cell that is closer to your place for better access.


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