Verbal accusation of spreading private sensitive content

522 votes

Dear Sir/Madam, I have reviewed the details regarding the defective product purchased through Instagram. Based on the facts provided, you have a valid case under the Consumer Protection Act, as the seller’s conduct amounts to deficiency in service and unfair trade practice. Before initiating formal proceedings, it is advisable to issue a legal notice to the seller demanding refund or replacement within a specified time. If the seller fails to respond or comply, we can proceed with filing a complaint before the appropriate Consumer Disputes Redressal Commission. Kindly share all relevant documents, including proof of payment, screenshots of the advertisement, chat communications, and delivery details, to proceed further. This will help in strengthening your case. Please let me know how you wish to proceed. I am available to assist you with issuing the legal notice and filing the consumer complaint. Regards, Advocate

Advocate Sreelakshmi A S LawRato