How do I get a refund from IDFC FIRST Bank? 09196427102

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From the facts stated, if the transaction was unauthorized, fraudulent, or made without your consent, you should immediately lodge a written complaint with the bank, preserve all transaction records, SMS alerts, account statements and correspondence, and obtain a complaint/reference number. Timely reporting is crucial in such matters. If the bank fails to resolve the dispute within a reasonable period or wrongly rejects your claim, you may escalate the matter to the Banking Ombudsman mechanism under the RBI framework and, where necessary, approach the appropriate Consumer Commission for compensation and refund. In case there is evidence of cheating, phishing, impersonation, or cyber fraud, a complaint should also be lodged with the Cyber Crime Portal and local police authorities. Kindly provide details regarding the nature of the transaction, amount involved, date of debit, and whether the payment was authorized by you, for a more specific legal opinion.

Advocate Atanu Patra LawRato