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How can I raise a complaint against mPokket?


07-Aug-2026 (In Criminal Law)
To raise a complaint against mPokket, you can contact mPokket support 088-0916-1059 through its official support channels. Submit Your Complaint: Explain the issue clearly and provide your registered mobile number, loan ID, transaction details, and any relevant screenshots or documents. Keep the complaint reference number for future follow-up.
Answers (1)

Answer #1
788 votes
To raise a complaint against a digital lending app or NBFC, first submit a formal grievance to their designated Grievance Redressal Officer in writing. If the issue remains unresolved after thirty days or involves illegal recovery harassment, excessive penalties, or CIBIL report errors, you can escalate the matter directly to the Reserve Bank of India Ombudsman portal. For severe harassment, privacy violations, or threats from recovery agents, you have the full legal right to lodge a complaint with the cyber crime police and serve a formal Legal Notice to the company through an advocate.
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