How to Get a Refund for a Wrong PhonePe Transaction?

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If you have made an incorrect transaction through PhonePe, you should immediately raise a complaint through the official PhonePe application. Open the transaction history, select the disputed transaction, and report the issue through the Help or Support section. Do not rely on unverified customer-care numbers or share your UPI PIN, OTP, or banking credentials with anyone. If the amount was transferred to the wrong beneficiary, contact your bank promptly and request assistance in recovering the funds. Preserve the transaction ID, UTR number, payment screenshot, and complaint reference number as evidence. If the issue remains unresolved, escalate the complaint through PhonePe’s grievance redressal mechanism and the concerned bank. You may also approach the National Consumer Helpline or, where applicable, the RBI’s Complaint Management System after following the relevant complaint procedure. As Advocate Udit Garg, I advise you to maintain written records of all communications and act without delay. Recovery depends on the transaction circumstances and applicable banking rules.

Advocate Udit Garg LawRato