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Can FIR be filed using online payment information
08-Sep-2023 (In Startup Law)
I operate an online services marketplace where there is a buyer and seller of services. The buyer confirms a sale by making an online payment on my website. This online payment is captured by a third party payment services provider - Razorpay.
In case the buyer is violating terms of agreement, can I/my company file an FIR using the details available to me via the payment services company. The information I'll have are -
1. Full Name
2. Email address
3. Phone number
4. Either of -
a. Last four digits of credit/debit card
b. UPI address
I don't have access to their details if they have made a payment via net banking or third party wallets.
definitely you can file an FIR with all the details available in your website this comes under cyber crime so if you are in Bangalore you can file a complaint in the cyber crime police Station or you can also send a mail. please call me for more information to help you in a better way.
Helpful?
Adv. K. Rami Reddy
Bangalore | 100+ Answers
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